From the date of sale of the goods (subject to the actual date of receipt), you can return the goods within 7 days, and you can exchange the goods within 15 days. You can submit the return/return application for return and exchange. The specific return criteria are as follows:
When returning, please keep the main product intact, complete the accessories, and return the goods with the gifts;
Note:
1. Judging the actual date of receipt: according to the actual arrival date displayed on the logistics platform. If the buyer cannot effectively return the date of receipt, the merchant customer service manually confirms the actual arrival date based on factors such as distance.
2. In the case that the goods have no problems and do not affect the secondary sales, the merchant promises: If you can receive the goods within 7 days from the date of the actual receipt of the goods, you can return the goods without refund. full refund.
3, face-to-face inspection problem: It is recommended that you sign in and out of the box to check the goods, such as damaged goods, missing missing parts, etc., please take the first photo, please courier signature, and contact the merchant or platform 400 customer service, Make sure your interests are not lost. If you do not open the goods at the time of signing or unpacking and inspecting the goods, there is no problem. Afterwards, if the goods are damaged, the platform or merchant will not be able to handle it for you.